Shipping & Delivery Policy
Shipping & Delivery Policy
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. UNICASE is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on or ravindra@unicase.in
Returns
- Product has to be shipped back to UNICASE address within 14 days from the date of purchase.
- If the material you received was damaged in delivery or there was a manufacturing defect, you are eligible to return the item.
- The returned item needs to have the original proof of purchase.
- The shipping cost for the returned item should be borne by you.
Refunds
- Once we receive your item, UNICASE backend team will inspect, and thereafter a replacement or refund to your bank account will happen only upon approval.
- You will receive the credit within a stipulated number of days, depending on your payment gateway issuer’s policies.
Contact us
- If you have any questions on how to return your item to us, contact us on email or phone numbers mentioned in contact us section.
UNICASE Customer Support team